Privacy Policy

Effective Date: 06.01.2025

1. Introduction

At TCGMarket24.com, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have regarding your information.

2. Data Controller

The data controller responsible for your personal data is:

TCGMarket24.com is operated by:
Philipp Hornickel
Eichendorffstr 2a, 57518 Betzdorf, Rheinland Pfalz Germany
Email: [email protected]

3. Personal Data We Collect

We may collect and process the following types of personal data:

a. Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (e.g., bank transfer reference, crypto wallet ID)

  • Account login information (if applicable)

b. Automatically Collected Data

When you use our website, we may collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages visited and time spent on site

  • Cookies and similar technologies (see Section 9)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (e.g., to process your orders)

  • Legal obligation (e.g., tax and accounting records)

  • Consent (e.g., for newsletter subscriptions)

  • Legitimate interest (e.g., website security, fraud prevention)

5. How We Use Your Data

Your data may be used for the following purposes:

  • Processing and fulfilling your orders

  • Communicating with you about your orders or inquiries

  • Providing customer support

  • Sending transactional or service-related emails

  • Complying with legal obligations

  • Improving website performance and user experience

  • Preventing fraud and ensuring security

6. Data Sharing

We do not sell your personal data. However, we may share your data with trusted third parties for specific purposes:

  • Payment service providers (e.g., banks, crypto gateways)

  • Shipping and logistics partners

  • IT and hosting providers

  • Accounting and tax professionals

  • Legal authorities if required by law

All data processors are contractually bound to comply with the GDPR.

7. International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as the use of EU Standard Contractual Clauses.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected:

  • Customer account data: Until deletion request or inactivity (max 5 years)

  • Order and payment data: 10 years (for tax/legal compliance)

  • Newsletter subscriptions: Until you unsubscribe

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage. By continuing to use our site, you consent to our use of cookies.

10. Your Rights under the GDPR

As a data subject, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated data

  • Request deletion of your data (right to be forgotten)

  • Restrict or object to certain processing

  • Receive a copy of your data in a portable format (data portability)

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with a supervisory authority (e.g., your national Data Protection Authority)

To exercise any of these rights, contact us at [email protected]

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. These include SSL encryption, secure servers, and access controls.

12. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Updates will be published on this page with a revised effective date. Continued use of our services implies acceptance of the revised policy.

13. Contact

For questions about this Privacy Policy or data protection, please contact:
📧 Email: [email protected]
📍 Postal Address: Eichendorffstr 2a, 57518 Betzdorf, Rheinland Pfalz Germany

By using TCGMarket24.com, you consent to the collection and use of your personal data as described in this Privacy Policy.

 

Contact Information

Company Name: TCGMarket24.com

Adresse:Eichendorffstr 2a 57518 Betzdorf Rheinland Pfalz Germany

Email: [email protected]

Contact Form: Contact Us

Open hours: Monday to Friday (07:00am – 11:00pm) (Live Chat and E-Mail)

For alternative contact options, click here!