Terms of Service

Effective Date: 06.01.2025

1. Introduction

Welcome to TCGMarket24.com, your trusted marketplace for trading card products. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms.

These Terms are in accordance with applicable EU regulations, including the General Data Protection Regulation (GDPR), the Consumer Rights Directive, and relevant eCommerce laws.

2. Company Information

TCGMarket24.com is operated by:
Philipp Hornickel
Eichendorffstr 2a, 57518 Betzdorf, Rheinland Pfalz Germany
Email: [email protected]

3. Payment Methods

We currently accept the following secure payment methods:

  • Bank Transfer

  • Crypto Pay (only via approved and compliant crypto gateways)

Please note: No other payment methods are supported at this time. All transactions must be authorized and completed in full prior to order dispatch.

4. Account Registration

To access certain features, you may need to register an account. You agree to:

  • Provide truthful, accurate, and current information.

  • Keep your credentials confidential.

  • Immediately notify us of any unauthorized use of your account.

5. Order Processing

  • Order Acceptance: All orders are subject to our confirmation. We reserve the right to reject any order due to availability, pricing errors, or suspected fraud.

  • Confirmation Email: Once your order is submitted, you will receive a confirmation email. This email does not constitute acceptance of your order.

  • Payment Verification: Orders will only be processed after full payment verification and receipt.

6. Pricing & Availability

All prices are shown in the currency displayed on the site, inclusive of applicable VAT where required.
We reserve the right to update prices and availability without notice. Products are offered subject to stock availability.

7. Shipping & Delivery

  • Shipping Regions: We deliver to the regions listed on our shipping page.

  • Costs & Times: Delivery costs and timelines vary depending on destination and shipping method selected at checkout.

  • Liability: We are not responsible for delays due to third-party carriers or customs authorities.

8. Returns & Refunds

You have the right to withdraw from your purchase within 14 days in accordance with EU consumer protection laws, unless exceptions apply (e.g., sealed products that have been opened).
Our full [Returns & Refund Policy] is available on our website and forms part of these Terms.

9. Right of Withdrawal

You may withdraw from the contract within 14 days without giving a reason. To exercise this right, you must inform us via email: [email protected].
For more information, please refer to our Cancellation & Withdrawal Policy.

10. Intellectual Property

All content on TCGMarket24.com, including images, logos, product descriptions, graphics, and software, is the property of TCGMarket24.com or our licensors. Unauthorized use or reproduction is prohibited.

11. User Conduct

You agree not to:

  • Use our site for any unlawful or unauthorized purpose.

  • Distribute malicious software or spam.

  • Use bots, scrapers, or similar automated systems without permission.

  • Violate any applicable laws, regulations, or third-party rights.

12. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted access or that our website will be error-free or secure at all times.

13. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services.

14. Intermediary Disclaimer

TCGMarket24.com operates as an intermediary for trading card products sourced exclusively from verified dealers. We are not the manufacturers of these goods and act solely to facilitate purchases and delivery through our platform.

15. Data Protection & Privacy

Your data is processed in accordance with the EU General Data Protection Regulation (GDPR).
Please refer to our separate Privacy Policy for detailed information about how we collect, process, and protect your personal data.

16. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes your agreement to the revised terms.

17. Governing Law

These Terms are governed by the laws of Germany, without regard to its conflict of law rules. Disputes may be submitted to the Online Dispute Resolution (ODR) platform of the European Commission: https://ec.europa.eu/consumers/odr/

18. Contact Information

If you have questions or concerns about these Terms, please contact us at:
📧 Email: [email protected]
📍 Address: Eichendorffstr 2a 57518 Betzdorf Rheinland Pfalz Germany

Contact Information

Company Name: TCGMarket24.com

Adresse:Eichendorffstr 2a 57518 Betzdorf Rhineland-Palatinate Germany

Email: [email protected]

Contact Form: Contact Us

Open hours: Monday to Friday (07:00am – 11:00pm) (Live Chat and E-Mail)

For alternative contact options, click here!